Our Website is targeted directly at individual customers rather than businesses.
Due to government tax allowances for medical related products, most customers are exempt from paying VAT on incontinence products (pads and pants), providing they are for personal use.
If you are purchasing less than the following:
200 Disposable Pads
50 Washable pads
10 pairs of waterproof or leak-proof underwear then you DO NOT need to pay VAT and our prices on these products are listed excluding VAT. By purchasing from our site you confirm that you are not a limited company and that you are purchasing these items for your own personal use only and not acting on behalf of a business. Your purchase of these items from our site is your confirmation that you are eligible for VAT free incontinence wear subject to HMRC VAT Notice 701/7: VAT reliefs for disabled and older people
We monitor the volumes of purchases of these items to ensure that we deliver our VAT obligations.
If you’d like to buy larger volumes or purchase products for a business please contact us to discuss.